We understand the pressures of modern manufacturing - global supply chains, just-in-time, sequenced and tightly scheduled deliveries - so we know that when a breakdowns occur, they always do so at the most inconvenient times.
Our unique 24 hour emergency service is just part of our commitment to our customers. For us it’s not just a job - it’s an all-consuming mission - to enhancing the UK’s reputation as a great place to manufacture. This unparalleled commitment, combined with 30 year’s experience, technical expertise and market knowledge makes us an indispensable and reliable ally to our customers. They know that if anyone can solve their problems, Vantage can.
One such Telford-based customer - again, a first tier automotive supplier had a failure on a 90kW Siemens inverter drive and motor - on a Saturday Morning. We collected the inverter within an hour, repaired it through the remainder of the day - and night, and returned at 11am the next day with a full 12 month unconditional warranty. A brand new Siemens 90kW motor - sourced overnight - also accompanied the repaired inverter that Sunday Morning, as cover should the same break down occur again. We saved our customer not only tens of thousands of pounds in lost production, but also a substantial penalty clause payment to their OEM customers.
Again, when a major problem occurs and there seems no way out, our customers know that Vantage will ALWAYS provide the answer. Fast.